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Shipping Policy
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Upon receipt of your order, you will be notified promptly be email that your order was received followed by a second email notifying you that your product has been shipped. You will also receive notification via email/phone/fax of any questions/problems with the processing of your order. All orders received before 3PM EST will be shipped the same day. Holiday and weekend orders will be shipped on the following business day.
Shipments are sent by FEDEX/USPS by the method requested by you on your order entry form. In compliance with our Confidentiality & Privacy Policy, packages are shipped in unmarked brown boxes.
All orders are shipped in one of the following ways:
Location |
Specific Locations |
Shipping Type |
Cost |
Time (business days) |
Orders from Continental United States: |
Throughout United States |
United States Postal System (USPS) First Class Mail |
$ 2.95 |
2-7 |
Orders from Continental United States: |
Throughout United States |
United States Postal System (USPS) First Class Mail |
FREE |
2-7 |
Orders from Continental United States: |
Throughout United States |
United States Postal System (USPS) PRIORITY Mail |
$5.95 |
2-3 |
Orders from Continental United States: Orders from Continental United States:
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Throughout United States
|
United States Postal System (USPS) PRIORITY Mail |
$9.95
|
2-3
2-3
|
Throughout Continental United States (wherever available) |
- Northeast United States and Southeast United States
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FEDEX GROUND |
$ 7.95 |
2-4
3-5 |
- Northwest States |
4-5 4-5 |
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FEDEX EXPRESS SAVER 3 Day Air |
$8.95 |
3 |
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FEDEX 2 Day Air. |
$11.95 |
2 |
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FEDEX 2 Day Air. |
$19.95 |
2 |
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FEDEX Next Day Air. |
$19.95 |
Next Day |
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FEDEX Next Day Air. |
$32.95 |
Next Day |
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Orders from Outside Continental United States |
Canada |
Global Priority Mail |
$9.95 |
4-7 |
Global Express Mail |
$14.95 |
2-4 |
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Global Express Mail |
$22.95 |
2-4 |
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Orders from Europe; Asia; Middle East; |
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Global Priority Mail |
$9.95 |
4-7 |
Global Express Mail |
$14.95 |
2-4 |
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Global Express Mail |
$22.95 |
2-4 |
We take steps to assure & guarantee that shipments arrive in proper condition at the receiving point of the customers. Products damaged in transit will be replaced at no extra charge provided you have notified the shipping carrier of damages immediately upon receipt of the shipment.
You also need to send an e-mail report to us within three (3) BUSINESS DAYS following receipt of damaged shipment. Your e-mail report should include your purchase order number, invoice number, shipping date, and a brief description of the damage